777ace Privacy Policy

1. Introduction and Scope of Policy

This privacy policy ("Policy") applies to users ("you" or "user") of the 777ace platform. When you visit our website 777ace.lat, register, or use our services, you are considered to have accepted the terms of this policy.

We give the highest priority to the privacy of personal information of users in Bangladesh. The purpose of this policy is to clearly inform you about what information we collect, why we collect it, how we store and use it, and what steps we take to protect your information.

This policy applies only to 777ace's own platform. For third-party websites or services, the respective party's own privacy policy will apply.

2. Information We Collect

777ace collects two main types of information for various purposes:

2.1 Information You Provide Directly

This includes information you provide during registration or account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (copy of national ID card or passport)
• Financial transaction information (bKash, Nagad, or Rocket account number)

2.2 Automatically Collected Information

Information automatically collected while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Page visit history, session duration, and click activity
• Information collected from cookies and similar tracking technologies
• Login time, logout time, and transaction history

3. Purpose of Information Use

We use your personal information for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Age Verification: The platform is only for those aged 21 or older — information is used to confirm age.
• Financial Transactions: To process deposits and withdrawals.
• Fraud Prevention: To detect suspicious activity and ensure account security.
• Customer Support: To resolve your complaints and questions.
• Responsible Gaming: To monitor excessive gambling behaviour and provide necessary support.
• Service Improvement: To improve platform performance and user experience.
• Legal Obligations: To comply with applicable laws and regulations.

We will seek your permission before using your information for purposes beyond those stated above.

4. Information Storage and Security

777ace takes industry-standard technical and organisational measures to ensure the security of your information.

4.1 Encryption Technology

All data exchanged between you and our servers is protected through SSL (Secure Socket Layer) encryption. This ensures that no third party can intercept or read your sensitive information.

4.2 Access Control

Only authorised personnel can access your personal information. Each employee's access is limited to and consistent with their responsibilities.

4.3 Data Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal and regulatory requirements.

4.4 Response to Security Breaches

If a data breach ever occurs and there is a risk that your information has been affected, we will notify you by email as quickly as possible.

5. Sharing Information with Third Parties

777ace does not sell or rent your personal information. Information may be shared with third parties in the following limited circumstances:

• Payment Processing Providers: Necessary information may be shared with payment providers such as bKash, Nagad, and Rocket to complete transactions.
• Identity Verification Services: With authorised verification agencies to complete the KYC (Know Your Customer) process.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may be given access to certain technical information in order to deliver their services.
• Legal Authorities: In response to court orders or lawful requests from government or regulatory bodies.
• Corporate Restructuring: In the event of a business merger or transfer, where the new owner will be bound to uphold the terms of this policy.

In the above cases, only the necessary information is provided to third parties, and they may use it only for the specified purpose.

6. Cookies and Tracking Technologies

The 777ace website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Use of Cookies

• Essential Cookies: To ensure the basic functionality of the website — maintaining login sessions, storing security tokens.
• Functional Cookies: To remember your preferences and settings (language, game filters).
• Analytics Cookies: To understand site usage patterns and improve services.

6.2 Cookie Control

You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.

7. Your Rights

As a user of 777ace, you have the following rights regarding your own information:

• Right to Access: You may request to know what information we have stored about you.
• Right to Rectification: If your profile contains incorrect or outdated information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, however some information may need to be retained for a specified period due to legal and regulatory obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Portability: You may request to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team.

8. Privacy Protection for Minors

777ace is strictly an adult platform. Only those aged 21 or older may register on this platform. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately suspend that account and delete the associated information.

Parents and guardians are requested to remain vigilant to ensure that minors in their care do not access this platform.

9. International Data Transfers

Our servers and service providers may be located in various countries. Even when your information is transferred to another country, we ensure that adequate data protection measures are in place in that country.

For data transfers, we use legal agreements, standard contractual clauses, and other approved methods to ensure your information remains protected at all times.

10. Policy Changes and Updates

777ace may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date on this page will change.
• A notice may be sent to your registered email address.
• A notification may be displayed when you log in to the platform.

If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. Please check this page regularly.